We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

Existing customers – Call wait times are up to 30 minutes so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in 在国内怎么翻国外app or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.

Welcome to Elephant How can we help?

Due to the increased Coronavirus measures in the UK, we're taking precautions to put staff and customer safety first and therefore we have streamlined some processes to help avoid the call waiting times.

Coronavirus FAQs

Find the answers, Coronavirus (COVID‑19) and your cover

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Update your details or view your policy documents.

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Make a claim, or check about an existing one.

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